In an ideal world, members of Parliament's offices wouldn't need to be contacted because things would be handled in a satisfactory way. We're not the problem. We're a symptom of another problem, but insofar as that problem exists, people need to go to their members of Parliament and seek their support and advocacy. Shutting off that channel as well compounds the problem and limits people's opportunity to receive additional advocacy when they experience problems. It's very hard for us to identify what are and are not priority cases, to choose whose marriage is more important or whose funeral.
On May 12th, 2022. See this statement in context.