I was in Kyle's role just a couple of years ago as chair of the CBA immigration section, and I can tell you that it is absolutely abnormal to have this number of people in.... I call it a backlog. The government may call it inventory, but it's a backlog of over two million people.
This is unprecedented. I think there are major reasons, real reasons, for why this was allowed to happen. As I said, there were people not working. I also think it relates to the government not trusting our representatives, and I think it's because we're lumped in with immigration consultants. That's a whole other issue, and it's a problem. There needs to be greater communication and transparency—all those things.
This is something that is really affecting the country in every way I described. It's very problematic.