Thank you very much, Madam Chair.
I would like to start by thanking the witnesses here with us today who have taken the time in order to have their say on this extremely important study. We hope that the study will change the opinion of many persons who are seeking to obtain a visa, whether temporary or permanent.
Mr. Allos, you indicated that it is not easy to deal with IRCC.
In all the studies that our committee has undertaken in recent times, we have been hearing that there is a huge lack of transparency when dealing with IRCC. We are hearing a lot about IRCC, whether it is the fact that the department stopped giving an indication of processing times to applicants during the pandemic or the lack of transparency of the Chinook system, which is used to streamline file processing.
Do you think there's a lack of transparency?
If that is indeed the case, what would be the solution if we wished to change things?