We have to remember that the work they are doing is incredibly complicated. There are so many moving pieces. Lots of the problems that impact backlogs are not of Canada's making. They're always responding to a new situation. It's like people rolling logs on the river.
I already said what I think would help, but I don't have any grand solutions. Increase staffing levels, yes. I love the idea of having an ombudsperson who could deal with very difficult cases. I'd mentioned that the reform of the judicial review process and the digital application process should help.