Thank you for the opportunity to expand on our proposals.
As we noted earlier, IRCC's web form isn't a workable solution for managing files.
We propose that every file be assigned a unique number and that IRCC publish, on a daily or weekly basis, the number of the application being processed. That way, we'd be able to direct clients to the website, and they'd be able to see whether their applications are being processed. As Ms. Valois said earlier, we aren't talking about processing time but rather waiting times before applications are processed. Several months may elapse between the moment documents are submitted and when applications are processed.
Posting a number on IRCC's website would promote transparency and predictability. It would also ensure that files are processed on a first-come, first-served basis rather than randomly, as we currently observe on the ground.
Earlier we discussed the possibility of creating boxes in the portal. That would make it possible to update files until a decision is made, as is currently the case in judicial proceedings, where files can be amended until a decision is rendered.
For IRCC applications, it should be possible to update files and documents, such as passports, through the representatives portal and the application portal.
That's it for our proposals.