Sure. Basically, there's a multiplicity of different online systems and different portals that you have to use to upload applications nowadays. They're very buggy and very glitchy. Whenever you try to upload an application, not only do you have, as one of the other witnesses talked about, very small file sizes that cause you to spend hours decreasing the file so that you can actually upload it, but you also have timeouts and system crashes. You get 30 minutes into uploading something and all of a sudden all of your data disappears.
It's very common and it's across the board. All of the lawyers are talking about this problem. It's at the point now where an organization I'm involved with actually started a Twitter campaign to tell the government that it's unfair to expect us to go to a mandatory online system—