On that quality question, throughout the federal government, throughout the public service right now, lots of people are electing to work from home. There's a 699 code in the public service as well. Do you think that's having an impact with people not having their files available? This happens to me quite often.
I have a case file manager in my office, Suki, who handles these. Oftentimes, she is told on the phone that a particular person can't be in the office and therefore doesn't have access to a paper file. It seems like nobody can go into that person's office to scan the file or take a picture on a phone to send it to another visa officer to continue the processing. How often does that happen to you?