That's a good example of what I'm talking about.
During the evacuation of Afghanistan, we were told that IRCC was overwhelmed with the volumes of emails that were coming in during the evacuation. There were only a handful of people. In fact, we were told that there were two people in IRCC processing emails coming in, massive volumes of emails. They couldn't keep up.
A call went out from IRCC requesting that Government of Canada employees volunteer to work at IRCC to help clear the backlog. I hope that in the future, the PCO would order Government of Canada employees in other departments to address the need to open up emails in IRCC.
I'm wondering what has changed so that we don't get into a situation in the future, whether it be evacuation from Hong Kong of some 300,000 citizens or evacuation from other hot spots around the world. I'm wondering how we have learned from our past mistakes.