Look, I will pass on commenting on whether there is malicious intent behind any of these files.
I can reassure all members of this House that any challenges we are facing are due to the circumstances tied to the pressures that COVID-19 has put on Canada's immigration system, including on PR cards, which typically require somebody to show up for an in-person appointment. Many of the offices have been closed down and there hasn't been that opportunity for face-to-face engagement.
That said, I think there's a huge opportunity to make progress on this specific piece. When I referred to a one- to two-week inventory in a mailroom on PR cards, that is the result of the $85 million that was recently announced. When that is fully deployed, it's going to allow us to reduce the inventory to that reasonable amount of time.
I don't think that under normal circumstances a 66-day wait is appropriate for a PR card. That's why we're making these investments, so we can get back to what's reasonable after the pandemic has had such a dramatic impact on our day-to-day operations for these kinds of in-person appointments.