How is that being achieved? What are the metrics that are being used? I'm hearing from the minister that, for example, there are offices that are still closed and people are working virtually. I represent a rural riding. I know that a lot of new Canadians don't necessarily have access to the Internet and that type of thing.
So how is this being achieved? I'm hearing numbers—i.e., this is being processed, this is being achieved—but I'm not hearing how we are meeting that. Is it through new hires? What is this $85 million being used for? How is it increasing efficiencies?
How is it being achieved?