We work in close collaboration with the Department of Justice and we are certainly aware that they are receiving many requests about our files.
As I mentioned before, the Chinook computer system does not generate decisions. All the decisions on our immigration files are made by our officers. They are highly qualified, very thorough and trained to make those decisions one by one.
The reasons given for the refusals are often the same because we have consolidated our procedures and processes so that the response sent to each of the clients uses the same format and wording. So the wording is standardized and has been designed with the industry and the clients so that they can understand and interpret it easily.