When it comes to Islamabad, we are actually sending, physically, more people to help with processing on the ground.
I would encourage the committee to read the Auditor General's report. It has some good, bad, and ugly, but it has shown and noted a marked improvement in processing times, which was an important part of my role as one of the presidents of the services committee when we had real challenges coming out of COVID.
It should not be a surprise to anyone that this is a department, as with others, that has had challenges adapting to the 21st century, particularly in the face of the overwhelming volume that we've seen post-COVID and in the last year. That is something that we are still struggling with, but if you look at some of the progress that the Auditor General noted, as well as the carry-on progress that has occurred since the reference date that the Auditor General examined, there's some really positive stuff going on. There is also some work that we need to do in a little more integrated fashion.
Digitization is one of the ways to go paperless. That has allowed us, essentially, to process 89% to 90% of applications outside of, for example, India. We want to continue along that path.
There's some stuff we need to do on the ground.