It has been a problem in several countries, where the consular diplomatic services responsible for providing official documents are difficult to access. Applicants must report in person and some electronic records are required, but the process can be difficult.
When we do our recruiting, we no doubt complicate the lives of student applicants, particularly in Africa, because not only must they go to the official locations to start the process, but sometimes go back two or three times. It's complicated enough to do it once, and even more so if they have to go back.
It's definitely a problem. It is very rigid, restricted and not very flexible with respect to the measures in place to facilitate the administrative process for students in these situations.