I think if it can be done virtually, that's fine.
Personally, I think if someone is reporting a problem in the workplace, if it's in a greenhouse or on a farm, then it would only make sense for somebody to get there to look at it first-hand, but that individual has to understand the business. You can't come to a hog farm, for example, and say it's dusty, and then someone from Ottawa shows up and says, “Oh yes, it is dusty.” Well, of course it's dusty. It's a pig farm with feed.