We've had a chance to talk about it. It's true that we're facing a record number of applications from people who want to come and settle in Canada. I think we hit an all‑time high in October, when there were still three months left in the year. That puts a lot of pressure on the department.
Obviously, we have to do things better. At the time, everything was done by the handful. This system isn't suited to the 21st century. Digitization is a big step forward. The Office of the Auditor General's report, which was mixed, but still positive, noted among other things the improvement in processing times and services provided by IRCC. That's a good thing. Two years ago, coming out of the COVID‑19 pandemic, the wait times were very long. Since that point of reference for the Office of the Auditor General's review, we have made additional improvements. So that's positive. We're moving in the right direction.
Obviously, there are factors beyond our control. As for the rest, my department is working 24 hours a day, seven days a week, to improve its points of service. Our credibility is at stake.