Thank you for the opportunity to present to you today.
I thought I would give you a brief background on First Nations Bank, where we operate, and what we do. We do a lot of business in the north. In fact, it's one of the biggest regions we do business in and the fastest growing region for our business.
First Nations Bank of Canada is a Canadian chartered bank primarily focused on providing financial services to the aboriginal marketplace in Canada. The bank offers aboriginal and non-aboriginal people, corporations, and governments a full range of personal and business banking services, including loans, mortgages, investments, transaction accounts, and cash management.
With the opening of our Iqaluit branch next week, we will have branches in a few regions of Canada, including Saskatchewan, Ontario, Manitoba, Yukon, Nunavut, and Quebec.
First Nations Bank was founded in 1996 after it was conceived and developed by aboriginal people, for aboriginal people, and it regards itself as an important step towards aboriginal economic self-sufficiency.
The strategic directive of the founding shareholders was to grow the bank and increase aboriginal ownership until the bank was controlled by a widely held group of aboriginal shareholders. In 2007, Atuqtuarvik Corporation, an Inuit-owned corporation from Nunavut, and the Gwich'in Settlement Corporation from Inuvik, Northwest Territories, became shareholders, joining a number of shareholders we already had from the Yukon Territory. They joined aboriginal shareholders from Saskatchewan, Manitoba, and Quebec.
The three northern territory shareholders are some of our largest shareholders in Canada. We have branches in two of the territories and the planned branch to go into the third territory.
The bank's aboriginal shareholders together owned 80.1% of the bank. Our aboriginal shareholders are progressive, like-minded organizations, culturally and linguistically diverse, and are all well-respected leaders in their regional economies.
With the support of our aboriginal shareholders, the bank has demonstrated consistent growth and profitability. Our commercial loan-loss experience is very low, despite doing business in many regions that others think are very high risk.
The background of the bank I think is sufficient to indicate that we feel there is great opportunity in the northern territories for economic and business development. We're making a significant commitment to be part of that growth.
I want to spend a brief amount of time talking about some of the barriers we see in economic development in the north. I think you may be surprised that none of the barriers that I will talk about have anything to do directly with business development and have a lot to do with creating the environment where business development can be done.
One of the greatest barriers we see to doing economic development and taking advantage of economic development opportunities in the north is education. There are too few people with formal training in the trades, management, or professional capacities to drive the long-term financial performance of any company. In a downturn, as we saw in the last few years with the resource economy, those with less education are the first to go, and in good times, those with less education earn a lot less than everybody else.
One of the other big barriers we see is health care. Too much emphasis in the north is in caring for the sick and not enough in supporting health. Governments spend millions of dollars transporting the sick to the south for health care, which takes family members from our employees out of the communities where they do business. It disrupts the social fabric of our customers where significant members of their management team or administrative staff are gone for periods of time while they attend doctor appointments in Winnipeg, Saskatoon, Montreal, or Ottawa.
There's also the general high cost of doing business in the north. As everyone knows, transportation is very expensive and the territory is vast. Labour is more expensive because the cost of living is high, and without the educated population living in the north, you have to pay significantly higher wages for trained individuals to move from the south to the north to work and drive your business.
Simply getting goods or the inputs for business to the market is a much higher cost, and there's a significant time lag. For example, to send up the material for the counters, computers, and vault for the opening of our Iqaluit branch, we had to ship most of that material almost a year ago for an opening to happen next week.
There's also a significant lack of infrastructure. When we move a person to one of the northern communities where we do business, for that person, finding a house means joining a long queue of other people waiting for housing.
I think banking is also an infrastructure to doing business. If you look at many of the northern communities, the cost of opening a bank account for an individual can be an $800 or $1,000 plane trip to a neighbouring community with a bank branch. Some of this isn't because banks don't want to open their accounts remotely, but regulatory requirements dictate to banks that we must see a customer and personally verify identification. With our bank, in the past we've used RCMP officers in the communities to verify identification for us, but we know we're skating on the thin edge of regulatory requirements that say it must be one of our employees who has verified the customer.
Even commercial infrastructure like sewer, water, and utilities to open up a branch of our bank or to grow any other business is very difficult and expensive.
One example of the lack of infrastructure just came to my attention today. Our Iqaluit branch is scheduled to be open on June 7. Our staff has been in place for two weeks' training to get our branch up and operating. We've got advertising scheduled to start next week, saying we're going to be open. Our building is all complete, all the infrastructure is in, the lights are on, and staff are working in the building. But in order to open up to the public, we need a certificate from the fire marshal that says we're open to be a public building, and the only fire marshal in Nunavut quit yesterday. So we are sitting in a situation where we may not be able to open our branch. We're incurring significant costs for staff and facilities, and there seems to be no backup plan for the governments in the territories generally to backfill for the thin resources they have to operate the infrastructure for businesses to do their business in.
Just in wrapping up, I want to talk briefly about what I think governments should do in order to make economic development more successful in the north.
Although specific economic development programs—those are the programs that create start-up programs for business and business support financing—have been more successful than they have been in the past, I still think the main thing governments can do is to create an environment where economic development has the best opportunity to flourish. This starts with changing the approach of government to economic development.
I have seen the success of first nations who change their approach to economic development from being the doers of economic development to being the facilitators of economic development by creating an environment where economic development can succeed.
When we assess the ability of first nations governments to create sustainable financial performance and an environment where economic development can be successful, we think highly of the work done by Professors Kalt and Comell from the Harvard Kennedy School of government. Their work was based on an analysis of the tribes in the U.S. who succeeded in economic development despite the many barriers they faced. Their findings are not limited to U.S. tribes and in fact are very relevant to first nations in Canada. I would also be of the opinion that these characteristics should be considered by other levels of government if their intent is to create an environment in which economic development can be successful.
Their findings compared the approach that they call the “jobs and income approach to economic development” with the “nation building approach to economic development”.
The jobs and income approach tends to be very reactive without strategic direction. It tends to respond to everyone's agenda, not just the community's needs, strengths, and wants. It emphasizes short-term payoffs. I often tell a story at the expense of members of Parliament: we would often get an MP who would be more than happy to show up for the opening of a business that creates 20 jobs for one year but would not come to an opening of a business that creates one job for 20 years. It's the same number of man years, or almost the same; the difference is that those 20 jobs for one year create 20 truck loans that are going to get unpaid at the bank and 20 people who are out of work and having to retrain again after that one year. The one job for 20 years will create people who will buy not only a truck but a house, probably educate their children, and probably create an economy in their community.
We also have to focus on economic development as not just being the job of the economic development department. We need to think about how economic development needs to be integrated with education, health, and infrastructure planning.
The nation-building approach is much more strategic. It responds to an agenda that builds on the strengths and long-term needs of the community. It emphasizes those long-term payoffs, and it doesn't pay so much attention to short-term initiatives that don't create long-term ability.