I guess I just want to say that every place I've been, the pride that these water operators show you around their place is a really good thing in terms of the bottom up. Everybody wants clean water, and all of them would feel awful if anything happened. But in the flexibility of it, I have been concerned that people who have been doing their jobs for 30 years are somehow having trouble meeting a written test sometimes, when they could easily pass an oral test; I don't know.
On May 23rd, 2013. See this statement in context.