Capacity is an issue, of course. It's not necessarily the biggest one. For me it means how do you support first nations, Inuit and Métis in the development of their own public service? For us it is one of the reasons we want to hire more first nations, Inuit and Métis because, ultimately, they will take my job or they will take the departments with it. That's what we want.
The more you have people trained as public servants, the more you have people with a different kind of knowledge who can take responsibility. The beauty of the first nations is.... We took the first nations' health authorities, for example, to see this public service that is a first nations' public service in the majority, managing the health system in a way that is comparable to a province. They are doing fantastic work and working very well with the province and doing a better job than what we were doing.
It's the same thing for the Mi'Kmaq in the Atlantic. How do we get there? How do we support the capacity for delivery of services? It is an issue, but I think we also have to trust the first nations communities. They come with solutions.
We often talk about the cases and the places where it's not working. There are a lot of places where it works. A lot of communities develop an innovative approach to addressing their own issues. In many cases the reason they haven't done better is our programs. It's because of our own silos. In many cases it's unlocking that capacity and making sure that people at the local level who want to make a difference can have the tools to make the difference.
That's the challenge, but it comes back to what Daniel said. It means their own employees need to be in service mode, not in the program delivery mode. They have to go to the community and ask how they can I help. That's the better approach.