I was just going to add that I agree completely with what Jake said. It's unethical to consider four- to six-week contract counsellors as providing a service, because they aren't, and they're coming in without any orientation. That is a significant challenge in the system as it currently exists.
The other piece I would add is that it's also at the management level; it's not just on the front line. It's also higher up in the department or in the division. The entire complement of the mental health unit here in Iqaluit changed over in the last six months, and they're all new people, so it's just this constant rebuilding of connections and relationships and explaining what's happening. It's a challenge for sure.