This is where we begin to think like humans. Legislation after legislation, policy after policy, has done more harm than good. We've heard stories from the doctor on the ground. We need to start checking our own policies and making them human.
I have nightmares about non-insured health benefits. It's a nightmare in my territory. Some people are missing their appointments because there is a rule now that you have to let them know seven days ahead of time before you make those arrangements. Whoever came up with that policy, I don't know, and these appointments have been on the calendar for months and months. Once you miss that appointment, that's it. You have to do it over again. It's just the way it is.
We're not making things up. That's the reality we live in. The NIHB system, as the doctor said, is so cumbersome with paperwork, with bureaucracy, and that has to change. There's no doubt about it.
Thank you.