They didn't give me reasons, but they just.... I don't know if they understood the need. I think people just needed to grab on, to see the Red Cross there, even if it was just in the parking lot. They just needed to see that somebody else cared, and I think that wasn't understood.
As I said, they didn't understand the obstacles or the barriers faced by our first nation community. You can't just send an e-transfer. There's no power. If you ask most of our elders, “What's your email?”, they just.... Our staff were running here and there. They couldn't be sitting with our members to help them set up emails, although they ended up doing that because we worked long days.
It was just barrier after barrier. I kind of made a joke that EMBC and Red Cross needed a first nation 101 training on what it's really like, because the comments people were making suggested they had never set foot on a reserve before. It sounds good on paper, but it actually didn't really work.