I could jump in and start on that, and then hand it over to some of my colleagues.
Hello, Jaime. It's good to see you.
There are a few things. I think immediately once the pandemic was declared, friendship centres and their partner organizations leaped into action to ensure that the community was okay by finding out where people were and finding out what was needed. As to the immediate needs that were met as people were being isolated, they made sure people had food and supplies, including cultural medicines and home-cooked meals, those kinds of things.
What we've found is there are challenges being faced right now in the quick transition of programs and services. As you said, we were used to coming together at a building, bricks and mortar, and a lot of friendship centres have now had to transition to virtual-based supports. Access to protective equipment for those who are still doing direct outreach to folks.... They're still meeting with people one on one. They're still trying to help youth in care, for example, so they can still see their families.
There's still some one-on-one, in-person service delivery, but there's also the virtual stuff: being able to access equipment and technology and hitting data limits, and, for some in the north, accessing Internet packages or just Internet service at all. It's about being able to lend out equipment to community members so they have a point of access for their family members for the friendship centres to check in. We have looked at program adaptation and technology.
Mental health has also been a huge challenge. As we said, we have a large number of indigenous women leading our network. They are not only the caretakers of the community, but also the caretakers at home. We can deal with the mental health challenge, leading through and making decisions on behalf of the community. Many feel like they're not doing enough or are feeling guilty about what is and is not being done.
On the coordination of resources, we know that in the urban spaces not a whole lot of resources were made available from the federal government. There has also been a challenge with provincial, territorial and municipal funding. It really hasn't materialized, except for in a few provinces.
Then there's the ongoing challenge of goods, like food, sanitation goods and other kinds of infrastructure supports to renovate centres into safer spaces for the community.
I'll just pause there for now. Those have been the immediate and ongoing challenges.