Mr. Chair, it's a very good question. We noted that overall the department had not established service standards when it came to evacuations: What should folks be expecting when they're being evacuated from communities? For the most part, they didn't monitor how well evacuations were done.
I would point out, though, that to the department's credit there was one area in Ontario where they did establish mutually agreed upon evacuation service standards with service providers. There is a very detailed document that sets out expectations for safety, for health care and for education for children if they're pulled out during the school year. That particular document sets out very clearly what first nations can expect when they are evacuated. The issue was that we found that in only one of the seven regions that ISC has. If the department could replicate that in other regions, that certainly would be a good step forward.
After evacuations, they sometimes also do lessons learned exercises. We found that something like 14 or 17 of those were done. There were some recommendations that came out of those lessons learned exercises with respect to evacuations, but what we didn't see was the department taking those recommendations or those lessons learned and then improving on future evacuations or improving services for future evacuations. There's some potential that the department didn't follow through on.