Thank you for that question.
We are undertaking a pilot project at the moment, which we're calling “support services”. It will address those issues, because what we experience, particularly in the default management program that has become so successful, is many northern or remote communities having difficulty attracting and retaining staff. They just can't do it. You can't do it 634 times, either. You have to create a mechanism where you create the accountability and transparency that will be required.
We now have an initial pilot project with some first nations communities to road-test this concept of a shared services platform, where the back-office functions are taken care of. It's not making decisions for them, but rather allowing for the competency that comes from being able to hire professional staff who may be centrally located. What we've learned through the pandemic is that you don't have to work in any specific location. I think that has greatly helped us in our view of what we'll be able to accomplish with this program: providing functions that can't be filled in some communities because of their locations.
These are very important first steps for us to do. I give the government credit. They didn't wait for this legislation to have us start this pilot project. We're starting it now and it will hopefully grow into a much larger non-profit.