Absolutely. I think it's important to also recognize that the way the PBO assessed our HR levels was based on what's included in terms of our departmental plans, which happen at the beginning of the year. With supplementary estimates, we do at times get increased approvals for FTEs, and those also skew the overall picture of growth, because we can't staff people until we have approved FTEs, and that will come with additional investments that are approved over the course of the year.
We have seen a growth overall since we were established as a department in terms of human resources, but we've also seen an incredible amount of increases in funding—as the minister has noted—of over 90%, if you take the out-of-court settlements out. That has also driven demand and requests for services.
Jordan's principle is a perfect example. It is reliant on public servants approving requests within a 12- to 48-hour window. That requires additional staff; otherwise, it's not possible to be able to meet our legal obligations under that order.
Non-insured health benefits are another area where we also have seen growing demand, and it has been based on the fact that the government has approved expanded scope and increased access to services in that area.
My final point is that when you look at some of the targets around service delivery—for example, non-insured health benefits—or when you look at the percentage we have achieved in terms of meeting our service standards on secure certificates, you see that we have actually exceeded them. That is because we have been able to access the capacity to more effectively deliver those services.