Thank you, Chair, and thank you to our witnesses, especially my geographical neighbours from Curve Lake. Thank you very much for attending.
We'll maybe start with you.
During our study on this topic and many, many others, we tended to hear the same thing over and over again about the slowness within the department, particularly the bureaucracy.
In our study for the non-insured health benefits, we heard that applications for claims are still done by fax machine. That's something I've brought up many times. Now, I'm just confirming that for any application that you make to the department, you're not using a fax machine. Is that correct?