Certainly if someone wants to make contact, either through a FedNor or directly, we attempt to do some navigation. Once again, it tends to be more web-based. We don't have offices spread throughout the country. We have some regional offices, which is where I would tend to point people towards.
If the FedNor and/or the regional office is seeming to be not sufficient, I'm at a bit of a loss where to go from there. But certainly if MPs contact us, or contact a regional office and then they contact us, we do what we can to respond and identify what might be worth exploring.