I would be happy to. Small is beautiful, absolutely. And hopefully it will remain so--small, agile, focused on customer service. Price to me and to our customers is simply a price of entry. It's just a method of providing savings. Savings alone will not keep our customers. We have to provide a superior level of customer service to that of any competitor that we've had. We have to do so with less of an infrastructure to do it on. So I have to be smarter and faster. I have to deliver more innovative services, because if they can get exactly the same service by not doing anything or by going to a cable company and getting the same thing, with a well-known brand that's been around for quite some time as well, what's their incentive? I need to be more innovative, bring new technologies and services to them, and I need the chance to be able to do that--
On February 7th, 2007. See this statement in context.