Thank you, Mr. Chair.
Thank you to all of you for coming out.
I want you to know at the outset that I'm very sympathetic to your cause--I'm a small business owner myself, and Mr. MacDonald, picked it, I'm a car dealer--but you have to help me understand something.
Believe me, when I hear your concerns my ears pop up, because as I said, I'm a small business owner. In our particular case, we're being forced to go image. That means we have to invest $1 million, $1.5 million just to make the place look pretty.
So I know about investing money. And we do the same thing, we look at the possibilities. But we have another scenario in our business: the customer can go to my store and get his best price, and then he can go to the next store.
So I'm familiar with that. What I don't understand is what's the difference in your business? Why can't you do the same thing?
If somebody calls me and says we'd like to...with this forbearance, folds...why can't you call them back, ask what they said, and say, “Well, you know, we'll do a little bit better”?
I don't understand that.