For one thing, the panel recommended a set of measures to protect consumers. An ombudsman and a user protection agency were proposed. Going back to the issue of complaints, the panel recommended a joint tribunal and not strictly a competition tribunal. Deregulation is dangerous when there is a company that is in a dominant position, and the panel would never favour that situation, whereas we feel that the minister... That is what could happen. In our opinion, this is a major problem.
On February 21st, 2007. See this statement in context.