I think the service quality is just another aspect of competition. Competitors will compete on price and on service quality, and if the quality is poor, they will lose market share. The competitors in the market have every incentive to provide a high level of quality to consumers.
As for healthy competitors, I certainly don't think anyone would say that Shaw, Rogers, EastLink, and Vidéotron are unhealthy competitors. As for some test of their health, I'm not sure I'd recommend that as a new form of regulation to get into. Re-regulation, I guess, legally always remains possible, but to the extent we have a yo-yo effect of regulating and deregulating, I think what you're going to do in that circumstance is deter investment in the market to the detriment of consumers in the future. I would hope that any consideration of re-regulation in the future would be undertaken very, very carefully.