Thank you.
I'll speak for a minute about cost. That is a really big concern for us.
We have all these new programs that have been rolled out—supply chain, security programs, and advanced manifest programs to submit information electronically to customs authorities, and so forth. We have programs for haz-mat security. We have programs for port security that affect truck drivers servicing those ports.
None of those programs comes without a cost. We have carriers who have spent hundreds of thousands of dollars on programming to submit their manifests to the United States. If they want to use a third-party service provider, there's a cost per manifest. There are costs involved in training staff, training truck drivers, and training office staff.
These costs keep escalating. As the programs keep rolling out, it would appear that, one after another, the costs keep going up. These costs have to be borne by trucking companies, and we do the best we can to pass those on to our customers.
The other comment I'll make has to do with traffic. As Mr. Cooper mentioned, traffic is down at most of the major commercial crossings right now. Certainly, over the last five or six years, traveller traffic has been down sharply as well.
The big concern we have right now is what's going to happen when it goes back up to what I will call “normal” levels. I'm really concerned that we won't be in a position to move freight adequately and quickly across the border, if we get back up to where we were, say, five or six years ago.
Thank you.