For the last 10 or 11 years, I've had the opportunity of going across the Canadian-U.S. border with groups of roughly 50 people. I've been doing that 10 or 12 times a year. I'll quote three words that I've never heard in the mouth of a border guard: “Welcome to Canada”. Their attitude is horrible; their treatment of people is not nice. They are the first Canadians that Japanese or Americans meet on the way in, be it by road or aircraft, and they treat people with a very haughty attitude as a general rule.
Have you ever tried to change that or bring it to the attention of the Canadian government to change?