Indeed, people very rarely request regulation in the business environment. Except that, less than a year ago, there was a single fixed rate, which had been the same for 20 or 25 years. In a few months, we went to various rates that complicated our lives and that are now much higher. We still can't understand what that money is used for. Sometimes we get the impression it's to pay the marketing costs of the companies that want to go after even more card users, but, ultimately, it's really the merchants who pay. It worked before, but it doesn't work now and they don't want to hear what we have to say. That's why we're appealing to you.
On May 12th, 2009. See this statement in context.