Thank you, Mr. Chair.
Thank you all for coming this afternoon. It's certainly a very important topic these days. I mention this because President Obama, last Friday, in his radio address, spoke about credit cards. He said:
Americans know that they have a responsibility to live within their means and pay what they owe. But they also have a right to not get ripped off by the sudden rate hikes, unfair penalties, and hidden fees that have become all too common in our credit card industry.
You quote somebody from the Mouvement des caisses Desjardins who says that consumers always end up on the hook for all costs associated with the payment service. At the same time, you're here because I think it's affecting your industry.
What I'm trying to do is get an understanding of how much it is affecting you and how much it's actually the consumer. I think the consumer may not be aware that part of it is passed on. At least one of you has talked about it being passed on. Perhaps different retail parts of the industry are affected differently, but I'd like to have your views on that.