If we're talking about spam, then you could either complain to the CRTC or you could complain to the spam reporting centre, an organization that we have yet to set up, but it would be complementary to this legislation. So if you don't know who to phone, don't worry about it. You can call or e-mail the spam reporting centre, and between the three organizations, they will figure out who is best positioned to take action on this.
As you know, a lot of these organizations—at least the CRTC does—carry on quasi-public proceedings. You would find out what is happening to your complaint from them. They also have the ability to publish the results when they find someone has violated the act and there has been a penalty extracted. They have the ability to publish that information for you as well, so you can see that they are being effective.