Thank you, Mr. Chair.
Thank you for coming today. I would like to continue in that vein a bit, about the investigation of complaints and the complaints that come through.
Ms. Denham, I understand the commissioner has the right to determine what is frivolous and what is serious. How would that work? I'm just trying to picture it. I would come to your agency or I would come to you and say “Okay, I have a problem.” I guess what I'm looking for are the guidelines or the criteria that would be used and the length of time it would it take for me to find out that my complaint or my charge would not work or would not be dealt with.