Thirty-one would certainly give us more confidence, but I think we can live with 10. There are unsubscribing mechanisms in every e-mail we send to our customers, as well as on the website. You can choose to opt out of receiving any e-mail whatsoever, including legal notices. Different mechanisms are available for our customers to opt out of receiving e-mails, as well as to opt in to receiving e-mails. There are a number of services that we provide our customers whereby they can specify the kinds of e-mail they would like to receive from us. We believe this is the best balance for our customers.
On September 30th, 2009. See this statement in context.