Thank you very much, Mr. Chairman.
And thank you to our witnesses for coming today. My family was in the gasoline retailing business when I was a boy, so this one hits a little closer to home. I understand a fair bit about this.
Over the years the industry has been characterized in a fairly negative light, much of which has to do with the public's perception about gasoline pricing, but also with this article in the Ottawa Citizen about the accuracy of the pumps.
Madam Savage, you mentioned that the pumps have wear and tear. Mr. Lake got into this as well, in questioning the accuracy of that in terms of the 74%--maybe it's 65%--but if there's wear and tear, you would think it would actually benefit the consumer.
Maybe you could address that a bit. If there's wear and tear on the device, you'd think it would be letting more gas out rather than restricting it more. Can you tell us your thoughts on that?