That's actually important information, thank you, because that's something that hadn't been clarified before.
The Ottawa Citizen had 74%; you're saying 60% to 65%. The thing that concerns me a little bit is that some of the data here has been challenged. You're saying it's a ratio of even one-to-two in terms of the error on the side of the retailer. That would seem to be a pattern. Has that been looked at over a series of years, or is that just the tally for one year?
If it were 52% or 53%, that's one thing, but if the Ottawa Citizen is saying 74% through their analysis and you're saying with yours it's 60% to 65%, or one-to-two, that's not acceptable to me. It shows that perhaps the devices that are being installed or used err in favour of the retailer more than of the consumer. To me, that seems to be a pattern.