Again, you did a great job in educating the client—or in this situation, the patient—as to why it was important, and then they were voluntarily giving you the data, and as you said, not 100% of the time, but most of the time.
That's where I get really confused, because if it's mandatory, in order to make it mandatory there has to be punishment. So it's either fines, or jail, or something. There has to be a leverage or a stick to force that question to be answered. If it's voluntary, it's voluntary.
So then I look at the collection of data. If someone is holding a stick or a gun to my head, the quality of data that I would give them would be, “What can I do or say to get this done with as quickly as possible?” But if it's voluntarily given out, it's probably going to be more accurate in a lot of cases because there is no force.
There is nobody threatening me. I'm doing this as a Canadian, as a proud Canadian, and I understand the consequences of the data. I understand that it's going to impact the location of my hospital. It might impact where I have schools. It's going to impact where my parents go for their seniors' home. If I understand all that, I'll fill it out.
So I guess the question that comes before us is, do we have to use a stick to get this data? Some people say yes; some people say no.