Bear in mind that not all complaints received by the bureau necessarily lead to formal investigations under section 10. Forty-five investigations are currently underway, but in 2009, we received between 6,000 and 7,000 complaints. An investigation under section 10 is not automatically undertaken just because an individual lodges a complaint. Sometimes, the complaint deals with something that is not within our purview at the Competition Bureau. It is not about whether we investigate or not. It is simply that Parliament has not given us the mandate to investigate that. That is common.
On December 9th, 2010. See this statement in context.