For speeds, and I'm just referring to the speed you as a customer get, in the U.K., the regulator is Ofcom. When you sign up to a package, once the operators know in which suburb and city you live, they can tell you that normally customers who live in your particular area get a speed of x or y. So some information will be given.
You have to remember that quality for Internet access is of course to a large part dependent on the operator and the service that it provides, but it's also dependent on you, the customer, on your inside wiring, your computer, your modem, etc., so it's quite hard to measure speeds. There are attempts to measure speeds, but they are often measurements of speeds outside the home because that's much more pure, if I can say it that way; it's not tainted by domestic equipment.
If I can add to that, in the early days of telecommunication, regulators did collect a lot of data on different qualities of service parameters, for the offer of telecommunication voice services basically, and because quality did increase significantly as we went to digital networks, many of these measures have disappeared. Because on the voice side, using normal copper networks, normally quality is good. It's only in the ISP area where quality can be shaky.