Thank you very much, Mr. Chairman.
My first question is for Mr. Kelly.
I briefly looked at the research you've conducted at the Canadian Federation of Independent Business. For all kinds of reasons, it seems that sometimes there is some reluctance to adopt information and communications technologies quickly.
Does your research show in a quantifiable way the benefits of using new information and communications technologies, particularly e-commerce? Let's suppose, for example, that for every dollar of investment you can save two dollars in management costs or in new contracts.
Are there quantifiable methods?