Thank you.
The Public Interest Advocacy Centre recently released a report entitled “Transparency in Broadband Advertising to Canadian Consumers”. The report suggests that consumers are not effectively informed about Internet speed and performance claims made by their ISPs. Is it the department's view that ISPs need to be more complete and precise in their disclosure about the various aspects of Internet performance and the reliability of their so-called “up to” advertising claims? Do you see a need for enforcement guidelines focused on how these claims are conveyed to consumers, and what are you doing about that?