It was certainly positive in the sense that it produced a substantial fact base. The CRTC conducted a fact-finding exercise; they consulted 70 companies, I believe, covering a full range of the largest and a sampling of many of the smaller companies involved. They produced a report, which I would encourage you to read if you have not already. It details which companies charge for paper bills, which companies do not; the full range of rates that are charged as well as things like which companies provide incentives for electronic billing. So yes, in that sense, I would say the consultation was very positive because it gave a good snapshot of what the practices are within the industry.
On November 6th, 2014. See this statement in context.