I know that the committee asked the commissioner about the resources and received I think a very diplomatic answer in response. I think this is part of the transition that office has to go through, looking back on 15 years of private sector legislation.
When I hear that the commissioner is repeatedly talking about education, it disturbs me, because regulators don't spend a lot of time educating. You don't hear the CRTC talking about educating. You see them making the rules and changing the landscape for the businesses they're regulating. I think the same thing has to happen with respect to the Privacy Commissioner. They need to move to the model of regulator. If that means they need to move resources internally or get additional resources externally, then I think that's what has to happen.
But if we care about personal information protection, we must have an effective national regulator. Right now, we don't have that. As we've said before, we have an ombudsperson who deals with trying to solve complaints.