Is that something you'll be able to provide by the end of our study, which is going to carry over to the fall? It would be critical. What we're looking for are answers for these types of questions and how we prevent that from happening. Maybe there's some of it you can't prevent, and maybe there's some of it we could, but from my perspective that would be interesting. One of the reasons we're committed to the study is to solve those problems. It might be a different role of assistance for BDC. It might be looking at those suggestions internally, but also it might be external to some of the other supports we have out there that aren't reaching their full potential through the BDC clients.
On May 3rd, 2016. See this statement in context.