I'm Allan Bell, associate university librarian at the University of British Columbia.
We go through a rigorous process when we make a course pack. I have to point out that our course packs have been declining quite dramatically, even though we have been applying fair dealing in those course packs to make them cheaper for our students. Over the course of the last few years, the revenues have gone from $1.32 million to only $0.30 million, so $300,000. That's typical for many universities and certainly for ours. Our students are demanding more digital content and more digital experiences.
Selling photocopies to 19-year-olds is something that does not work today and certainly won't work tomorrow.