Thank you. It's a good question.
IRAP is aware that time for entrepreneurs is often more important than money. That's why we've been continuously trying to simplify the processes, to make their lives easier, and to simplify the paperwork as much as possible. The applications can be now entered by clients on a secure website, which simplifies the way they apply. There is an interaction with the ITA in real time, which accelerates the process. The claims are a major issue for the clients and for a small business. A lot of time, as I'm sure you are aware, they keep their invoices and everything in shoeboxes. We try to help them structure, we try to help them develop a project management approach that will help them later, for the SR and ED, for example, and we provide them the opportunity to send those invoices and their claims on our secure website.
There has been a lot done to simplify processes. For small contributions, our response time is below 10 days. This shows that we try to be as effective and as efficient as possible.